Refund Policy

At BAZAAR, we aim to provide a fair and reliable marketplace experience. If your order does not meet expectations, you may review the refund conditions below.

Refund Conditions

Refunds may be available in the following cases:

• The item was not delivered within the agreed timeframe.
• The item significantly differs from its description or is defective.
• A payment error occurred and is confirmed by support.
• Other valid cases reviewed by the support team.

Refund requests must be submitted within 14 days of payment.

Refund Process

To request a refund:

• Contact the seller via the platform messaging system.
• If the issue is not resolved, open a dispute in your account dashboard.
• Provide relevant evidence such as messages or order details.

If approved, refunds are processed using the original payment method where applicable.

Processing time is up to 7 business days after approval.

Exceptions

Refunds may not be granted in cases where:

• The buyer changed their mind after receiving the item.
• Digital goods are involved, unless otherwise stated by the seller.
• Platform rules were violated.

Contact Support

For assistance, please contact platform support via your account dashboard.