Refund Policy  
At BAZAAR on EXMON, we value your trust and strive to ensure fair and transparent trading. If your order does not meet expectations or if there were payment issues, please review our refund policy below.

Refund Conditions  
Refunds are possible in the following cases:

• Payment was made, but the product was not delivered within the agreed timeframe;
• The item significantly differs from the description or is defective;
• An error occurred in the payment transaction, confirmed by EXMON support;
• Other valid reasons confirmed by our support team.

All refund requests must be submitted within 14 calendar days from the date of payment.

Refund Procedure  
To request a refund, follow these steps:

• Contact the seller via the BAZAAR messaging system and describe the issue;
• If unresolved, open a dispute through your EXMON account dashboard;
• Provide all necessary evidence: screenshots, messages, confirmations;
• Our support team will review your case and make a final decision.

Refunds  
If the refund is approved, the amount will be returned in cryptocurrency to your internal EXMON wallet.

• The refund amount will equal the actual paid amount minus any applicable network fees;
• Fiat refunds and external transfers are not supported;
• Processing time is up to 7 business days from the date of approval.

Exceptions  
Refunds will not be issued in the following cases:

• The user changed their mind after receiving the item without valid reasons;
• The product is digital content, unless otherwise stated in the seller’s terms;
• The user violated the platform’s rules.

Contact Support  
If you have questions about refunds, please contact EXMON support through your account dashboard.